Frequently Asked Questions

How does the coffee subscription work?

Our subscription delivers freshly roasted coffee straight to your door on a schedule that suits you. Choose your preferred blend, grind size, and delivery frequency at checkout.

How often will I receive my coffee?

You can choose your delivery frequency — weekly, fortnightly, or monthly — whatever keeps your cup full.

Can I pause my subscription?

Yes! Life happens. You can pause your subscription at any time from your account dashboard and resume when you're ready.

How do I cancel my subscription?

You can cancel anytime with no lock-in contracts. Simply log in to your account and manage your subscription from there, or get in touch with us directly.

When will I be billed?

You'll be billed on the same day each cycle, aligned to when your subscription started. You'll receive an email notification before each charge.

Can I change my coffee blend or grind size?

Absolutely — you can update your preferences at any time before your next order is processed.

Do you offer free shipping on subscriptions?

Check our shipping page for current rates and any subscription-specific offers.

Still have questions?

We'd love to help — get in touch with us and we'll get back to you promptly.